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Every piece of jewellery is made-to-order in our workshop, meaning less waste and a fair price for you.
Personalisation made easy. Choose your diamond and select your setting to create something unique.
Whether in-store or online, we share our knowledge so you can make informed decisions when designing your perfect piece.
All our diamonds and gemstones comply with international sustainability standards and are independently certified.
We have over ten store located across the UK, including London, Manchester, Edinburgh, Glasgow, Dublin and Leeds. Click here to view all of our stores.
Did you know that we offer online consultations? If you can't find a shop near you, request a virtual appointment to speak to one of our Diamond Experts who will be able to help you find the perfect jewellery - for free!
The jewellery industry is stuck in the past, we’re here to do things differently.
Before Austen & Blake, there were two choices: over-priced luxury pieces or cheaper off-the-shelf styles. With us, there are no compromises.
We offer the best of both worlds—custom-made jewellery, exclusive customer care and great value for money.
If you wish to return your order for any reason, we allow up to 30 days from the time your order was dispatched. Please refer to our returns policy for the full details. The jewellery returned must be unworn, in pristine condition with the tag still on.
We accept returns in all of our stores around the UK and via post. If you are sending your jewellery back to us in the post, it is your responsibility to insure the parcel. Unfortunately, we do not accept any responsibility for any items that are lost during transit on the way back to us.
If you need help arranging a return, contact us on 800638222.
For orders delivered to The UAE, we offer free delivery with DHL on orders of 2000 Dirham or over. A delivery fee of 200 Dirham applies to orders delivered to UAE when the order value is under 2000 Dirham. All parcels require a signature at the time of delivery and are fully insured until they are signed for.
If you have any questions on this, contact us on 800638222.
We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewellery is insured in the event of loss, theft or damage, until it is signed for.
If for any reason, you wish to return your order, it is your responsibility to insure your jewellery during transit. We do not accept any responsibility for any items that are lost during transit on the way back to us.
If you would like to discuss this matter further, contact us on 800638222 or email [email protected].
30-DAYS RETURNS
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